The amazing TWIGA history and stellar reputation for “white glove” service goes back more than 38 years ago. For 16 years (1986-2002), our current V.P. Director Technical Services, Alnoor Remtullah, was a Service Manager and Technical VP for Sew Canada Industries, a well-known Tajima distributor in Ontario, Canada. To this day, Alnoor has been involved in assisting the Tajima technical department in many challenges. He has also made valuable suggestions that have been implemented on Tajima machines and the TWIGA service team continues to support Tajima customers.

Meet the Team

In 2002, Alnoor established Embroidery Technical Services (ETS) and continued providing on-site service, telephone support, consulting & seminars to his previous Tajima clients and to the embroidery industry at large. In June 2010 Alnoor launched Twiga Industries, a merger with ETS. He was also appointed as the Canadian Distributor for Expert-ESP Computerized Embroidery Systems manufactured by Tokai Industries based in Japan. In October 2013, Twiga Industries expanded, being appointed as an Authorized Tajima Sales & Service provider. In January 2017, Alnoor was offered the opportunity to be a sole distributor for ZSK Machines in Canada by Mr. Julius Sobizack, President of ZSK StickmaschinenGmbH. ZSK is a leading German designer & manufacturer of high-quality, precision embroidery machines.

 

Twiga 2.0

In November 2023, TWIGA Industries became the foundation piece for a re-vamped, more forward thinking, significantly expanded and totally customer focused new entity now called TWIGA Solutions. Customers will now discover so much more in the way of the very finest European designed & manufactured decoration equipment options, including embroidery [ZSK-Germany & COLOREEL-Sweden], heat transfers & heat presses [SER.TEC-Italy], an exciting fusion of a digital & screen-printing hybrid [AEEON-Austria] and the most complete selection of the highest quality decoration equipment supplies [including Medeira thread]. Like its European decoration equipment partners, TWIGA Solutions stands for precise, durable, and innovative product solutions made of the highest quality materials. Each of TWIGA’s machines must pass rigorous standards in production which ensures that our customers receive superior quality and longevity. And it will continue only on this basis as a market leader in a highly competitive industry. Most importantly, TWIGA customers from across Canada will now and always be able to count on unparalleled service support delivered by a highly trained team of decoration equipment technicians located in Ontario, Western Canada & Eastern Canada. In addition, these highly skilled, experienced technicians will be supported by one of the most experienced apparel management teams in the industry.