Patricia Milne

On a recent holiday weekend, I required help to un-jam my embroidery machine. I called Alnoor's number expecting to leave a message, when he answered from home. He skillfully and patiently guided me through the fix. It worked perfectly and "the day was saved".
His willingness to interrupt his day off to help a "frazzled senior", speaks so highly of his character, expertise and business practice. 
Thank you so much Alnoor for your kindness.

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Doug and Loretta (Autumn Embroidery Saskatoon)

If you need support, get to know Alnoor. With a simple explanation of your problem he will give you a few suggestions as to what the problem maybe. If you don’t know or understand what he is talking about or where to look for the problem he will connect with you via skype and step by step tell you what to do and how to do it. Alnoor is a very patient fellow so even if you are a beginner don’t hesitate to give Alnoor a call you won’t be disappointed.

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Bill N (Embroidery By Design & Promotions)

Thank you very much for taking the time to discuss and determine what seems to be a resolution of our ongoing issue with color change on our 4 head Tajima. We have spent a great deal of time in the past attempting to trouble shoot the problem and have replaced many expensive parts, none of which were necessary, in the hope of finding a solution. Nothing came close to resolving the problem. It seems a quick phone call and skype session has finally resolved the issue. I am looking forward to receiving the new switch, a very inexpensive part, and...

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Troy and Jennie Greencorn

We were shopping for a single head embroidery machine for our small business in Nova Scotia. We were on a very limited budget (less than $ 10K) and had been looking for almost a year. Many hours of online research, phone calls and watching sites like Kijiji and eBay, led us to Twiga Industries. After speaking to Alnoor for a few minutes, I felt comfortable and not so intimidated about buying equipment I knew little about. Alnoor and Twiga truly believe in developing lifetime clients. He quickly found us a machine we could afford, did a brilliant refurbishing job...

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Robert Coffin (Celtic Cresting)

I have owned and operated an embroidery shop for the past 10 years.

I met Alnoor when I was purchasing my first machine and he helped me through the process. Alnoor has been there for me over the years with maintenance, technical support, and all the purchases I have made over the years.
When ever I run into situations where a machine is in need of repair, Alnoor is only a phone call away. He is always very prompt in returning all calls and can quickly resolve my problem. As you all know, when your machines are not running, you're losing...

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