I have had the pleasure of working with Alnoor and the services he offers since the purchase of my embroidery machines from Sew Canada 16 years ago. He has always provided service that exceeds my expectations, and because of that I have been, and will remain, a loyal customer. I appreciate that he takes the time to show myself and my staff what has gone wrong with our machines as well as how to do some repairs ourselves. I am always grateful of how quickly he responds to messages and phone calls as well as how quickly he gets onsite to do any repairs required so that our downtime is minimal. I was extremely pleased to learn that Alnoor is now a distributor for some product lines through his company Twiga Industries. I will of course be making any purchases I can through him. He has my utmost respect and loyalty and anyone would be hard pressed to find someone who is as professional and dedicated as he is.